Terms

Terms of Valhalla York Merchandising

General

The use of this website and access to all the services provided are subject to all of the following terms, conditions and notices. We reserve the right to change these Terms and Conditions at any time. Any such changes will take effect when posted on the website. It is your responsibility to read the Terms and Conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest Terms and Conditions. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this website.

Personal data

Any personal data relating to you gathered by us in the registration process or during your use of the service will be recorded and only be used in accordance the Data Protection Act. The website uses various order and registration forms to enable you to request information, products and services. In some cases you will need to provide us with information such as your name, address, e-mail address and password. Any personal data we collect during registration or otherwise is designed to allow us to:

  • personalise the site for you
  • give you access to, and to provide you with, the right kinds of information related to your enquiry
  • enable us to post products to you
  • send, or call you about our products and services that may be of interest to you. (We will only provide you with such marketing information with your prior agreement)

If you register, request further information or contact us we may keep a record of that correspondence and incorporate the information it contains into our database(s), which we will keep secure in accordance with the requirements of the Data Protection Act. We will not transfer your personal data to any third parties unless:

  • we have your consent to do so
  • the third party is our subcontractor or a member of our group of companies, who is processing personal data on our behalf securely and in accordance with our instructions or
  • it is otherwise authorised under the Data Protection Act

Cancellations

Please note that as every order is tailored to exact order requirements we can only accept cancellations within 24 hours of the order being made. To cancel an order within this time frame please email cancellations@valhallayork.com with your order number and reason for cancellation.
Any cancellations received after 24 hours from order will need to be refused.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following Terms and Conditions. You will be asked to accept these Terms and Conditions when placing your order. All orders are subject to availability and confirmation of the order price. In order to contract with Valhalla York you must possess a valid credit/debit card or PayPal account. Valhalla York retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit/debit card or PayPal account used to place your order and that there are sufficient funds to cover the cost of the goods. An order will not be processed until the relevant funds have been cleared.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error relating to any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

Please note that all clothing garments are made to order. For this reason please allow 5 working days PLUS the relevant delivery timescale from the date of order to expected delivery.

Payment

We accept payment by PayPal only. We do not accept cheques or postal orders. Please note that goods will not be dispatched until payment has been made and funds have cleared. As soon as payment has been made your order will then be dispatched.

Delivery

Please see the below breakdown of UK and International shipping charges.

UK SHIPPING DELIVERY TIMESCALES * TRACKING COST
Royal Mail Signed for 1st Class 1 day delivery from point of despatch Proof of Delivery £2 + £1 per item

 

WORLDWIDE SHIPPING DELIVERY TIMESCALES * TRACKING COST
Royal Mail International Tracked 5 to 7 working days delivery aim Delivery Confirmation £10 + £2 per item

*IMPORTANT – Please note that each garment is made to order. For this reason please allow 5 working days PLUS the relevant delivery timescale noted above for receipt of your order.

Please note that the Royal Mail charges above are sufficient for no more than 3 garments. In the event of ordering more than 3 garments the additional delivery cost will be added to your online order.

Our Return Policy

Please note that all our garments are made to order. As such we are not able to accept returns or refunds unless the product received is deemed as faulty. For this reason please ensure that you check the appropriate sizing chart thoroughly before an order is placed.

In the event of faulty goods being received you will be responsible for sending back the goods to us without undue delay and in any event not later than 14 days from the day on which you first communicate your goods being faulty.

In the event of faulty goods being returned to us you will be given the option of a refund or a fresh order to be despatched.

In the event of faulty goods being received please email sales@valhallayork.com


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Valhalla’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Our company registration number is SC360960 Registered in Scotland. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: name, phone no, email, address.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.